All of our belts are handmade in our factory and typically ship within 5-10 business days. If you need your belt sooner or by a certain date, email us and we will try to accommodate.
Once your belt ships, you will receive an email with tracking information so you can keep an eye on the progress of your shipment.
For international shipments, please note that we do not have control over customs or tax payments due upon receipt. Once your belt has shipped, we are not responsible for any duties, taxes or additional customs payments due once the package is in the destination country.
We ship all belts via the United States Postal Service (USPS). The cost of shipping is $5 and orders of $100 or more are eligible for free shipping. Contact us at firstname.lastname@example.org if you need your order shipped via an expedited shipping option once your belt is finished.
For all Canadian orders, we ship via USPS, FedEx and Royal Mail. The cost of shipping is $10 and orders of $200 or more are eligible for free shipping.
Please note, free shipping cannot be combined with any other discount or promotion.
All non-custom belts that have not been monogrammed can be returned within 14 days for any reason as long as they have not been worn. The customer is responsible for return shipping costs. Once we receive the return, we will refund you for the cost of the belt. Shipping costs are not eligible for refund.
Please contact us at email@example.com to start your return.
All custom designed and monogrammed belts are not eligible for return, but can be modified within 14 days of receiving your belt for a cost of $10. Please contact us at firstname.lastname@example.org for your options.
Unfortunately, due to the cost of shipping both ways, international orders are not eligible for return.
All of our belts are eligible for free resizing within 14 days of receiving your belt. Please contact us at email@example.com to initiate your resize request.
Note: the free size exchange must be between 2-6 inches. For example, if you order a belt in size 36, you can exchange for a size 34 or smaller or a size 38 or larger.
Re-size requests after 14 days may be available for an additional charge.